Palo Alto Bridge / Internet

We connect to the internet using Google’s free GoogleWifi system. Our service is pretty reliable but does, on occasion, have problems.

If you get a message asking you to log onto GoogleWifi use the username and password posted at the Director’s desk.

If you are unable to connect to the internet try the following check to see if you can connect to the internet from both the Director’s computer and the dealing machine computer. Use the steps below depending on which computer(s) are not connecting:

Director’s computer does not connect.

  • Check the modem status: Start Firefox on the Director’s computer and use the Modem (?) bookmark to log onto our modem. Use the username and password posted at the director’s desk. Make sure that our modem indicates that it is connected and has a good signal quality.
  • Reset the modem (at far end of the bar): Go into the bar and unplug the power, wait a minute and plug it in again.
  • Reset the router (under the director’s desk). Turn the power off, wait two minutes and on again.
  • Restart the Director’s computer.
  • If you are still unable to connect notify the person(s) resposible for the Bridge Center computer equipment (see Governance).

To report a problem with Google’s service call 650 450-8491. Google will not answer the call but they do monitor it for problems. Please do not call Google unless you have tried the steps, above.

Director’s Computer Connects. Dealing Machine computer does
not connect.

  • Restart the Dealing Machine computer.
  • Connect to Bridge Center. The computer will normally connect automatically but it is possible you will have to use Network Preferences to connect to Bridge Center.
  • Reset the router (under the director’s desk). Turn the power off, wait two minutes and then turn the power on again.
  • If you are still unable to connect notify the person(s) resposible for the Bridge Center computer equipment (see Governance).